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Head of ICT

Salary: £79,145 - £89,300

Location: Working across Maidstone, Swale, and Tunbridge Wells, Kent

Contract: Permanent – Full Time

View the job description here.

Are you an inspirational professional who’s ready to lead the Information and Communications Team (ICT) that works with Mid Kent Services (MKS). Are you passionate about using technology to deliver positive transformation? If you are, then we want to hear from you.

Customer-focused, a skilled change manager and with brilliant problem-solving abilities, you’ll be a collaborative and motivating leader as you work to advance our technology roadmap.

About the Role

This is a senior leadership role with responsibility for services that are key to the success of Mid Kent Services, which works in partnership with Maidstone Borough Council, Swale Borough Council and Tunbridge Wells Borough Council, and at a strategic level with Kent County Council. These services are key to the success of everything we do, and it will be your task to ensure that they’re accessible, efficient, and responsive to the needs of our staff and the public we serve.

You’ll be leading a team of around 40 highly motivated professionals and be responsible for the development and improvement of MKS’s ICT strategy. Your focus will be on identifying and implementing creative new ideas and ensuring that the decisions you make are considered from the end-user’s perspective. You’ll also use all your interpersonal and influencing skills as you act as an inspirational change agent.

We’ll expect you to work closely with senior colleagues and stakeholders in MKS and its partners, and ensure that resources, processes, training, and ICT systems are coordinated as you help to drive improvements in the delivery of our services.

This is a full-time position on a permanent contract.

About Maidstone Borough Council

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

Our Offer

A range of benefits includes:

·       Highly flexible hybrid working opportunities

·       7am to 7pm flexi time to suit personal circumstances for most roles

·       Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave

·       Additional 3 days leave given to enable a close down of the offices between Christmas and New year

·       Free parking

·       Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time

·       Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities

·       Employee Assistance Programme which provides confidential & independent information and access to counsellors

·       Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family

·       Life Assurance – three times your annual salary (for members of the LGPS)

·       Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work

·       Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing, and road tax

·       Annual flu vaccine

·       Cycle to work scheme

·       Staff benefits discounts on leisure, eating out, holidays and shopping

·       Excellent learning and career opportunities for committed individuals

·       A professional fee payment, if required for the role

About You

With a degree in ICT or a related subject, you’ll appreciate the potential of technological applications to improve customer services and have a proven track record of implementing transformational change.

It’s important that you have a high level of financial planning and budget management acumen, and in addition to detailed knowledge of local government services and structures, you’ll have worked at a senior level in an ICT or Digital team.

You’ll be working with a diverse range of colleagues and stakeholders, so you’ll have superb interpersonal and communication skills, and the ability to motivate your team while maximising their potential.

 Reasonable Adjustments: 

If you require reasonable adjustments to be made during the recruitment process, please let your Recruiter know in advance so that any support, aids, or adaptions can be put in place to assist you in the interview.

Selection Process:

Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

Maidstone Borough Council has a Sponsor License which enables successful candidates in eligible roles to be sponsored for work Visa purposes.

If you would like to discuss this position, please contact Larissa Reed, Chief Executive (Swale Borough Council) on 01795 417394

Closing Date: 06 October 2024.

Interview Date: w/c 14 October 2024.

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